Comprehensive software maintenance services

Ensure the longevity and efficiency of your software with our expert maintenance solutions, tailored to meet the needs of your legacy systems and outdated applications.

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Who can benefit from our service?

If you’re struggling with unsupported or outdated software, our expert maintenance services are designed to provide the support you need. Whether you’re a manufacturing plant, a contractor with legacy systems, or a business facing resource challenges, we have the solutions to keep your software running smoothly and efficiently.

Manufacturing plants

If your software provider has refused to support your software, or the cost of their support has become prohibitive, our service is perfect for you.

Contractors with legacy systems

If your software has been maintained by contractors for the last 15-20 years and they are no longer available, or your company lacks the competence to maintain it independently, we can help.

Businesses with outdated software

Many businesses face challenges with maintaining outdated software due to a lack of resources. Our service addresses this issue effectively.

Our services

Free consultation

We offer a free initial consultation to understand your software maintenance needs and provide expert advice.

Health check

Our health check service ensures that your software is running smoothly and efficiently. We identify potential issues before they become critical problems.

First-line support

Our technicians handle user-side issues and minor glitches in your application before they escalate into service-disrupting problems. At this level, we analyze user information and resolve issues without delving into the code.

Troubleshooting

When the root cause is a system deficiency, our expert troubleshooting team will investigate the issue, detect and fix bugs, or perform performance-critical configurations, installations, and updates.

Advanced support

To deal with the most advanced, never-before-faced issues, XPG Factor involves highly skilled architects and engineers who will investigate the source code to remedy disruptions, optimize back-end functionality, and enhance the system with new transformative features.

Enhance your software

Why choose XPG Factor as your software maintenance partner?

Expertise in legacy systems

Our team specializes in maintaining and optimizing legacy software, ensuring that even the most outdated systems continue to perform at their best.

Comprehensive support services

We offer a full range of support services, including real-time monitoring, troubleshooting, and advanced technical support, tailored to meet your specific needs.

Cost-effective solutions

By addressing your software maintenance needs efficiently, we help reduce downtime and maintenance costs, providing excellent value for your investment.

Proactive approach

Our proactive maintenance strategies prevent potential issues before they escalate, ensuring uninterrupted operations and long-term system reliability.

Our software maintenance approach

Optimize your software

We analyze your existing software systems to identify areas for improvement, ensuring optimal performance and efficiency.

Improve your system

Our team provides comprehensive support to enhance your system’s functionality, addressing any deficiencies and implementing necessary updates.

Reduce downtime

Through proactive monitoring and troubleshooting, we minimize disruptions and keep your operations running smoothly with minimal downtime.

Boost efficiency

By optimizing backend processes and enhancing system capabilities, we help you achieve greater operational efficiency and productivity.

Transform your software

We leverage advanced technologies and innovative solutions to upgrade and modernize your software, ensuring it meets current and future business needs.

What clients say about us

Our client’s satisfaction is of utmost importance to us. Their feedback speaks volumes about our work. Look at what they say about their experience working with us and how our software development services helped them achieve their business objectives.

Dr.-Ing. Wilfried Klos
Head of Melting and Casting Technology
Research & Development

SMS group stands for future-oriented technology and outstanding service in plant construction and mechanical engineering for the metals industry. We are working with lots of companies all over the world. One of them is the software company XPG Factor. XPG Factor team managed to smoothly and fast enter to our processes. With their help, we reduced software maintenance costs and work hours for its support. Being flexible the team did their best to meet all our requirements, adjustments and accomplished the set of technological goals. XPG Factor proved to be a reliable and professional partner.

We would like to thank XPG Factor for their purposeful and flexible approach. We would definitely recommend them as software partner.

Explore our case studies

Dive into real-world examples of how XPG Factor’s solutions have transformed businesses like yours. Our case studies highlight the challenges faced, the solutions implemented, and the remarkable results achieved. Discover how our expertise and tailored approach can propel your business toward success.

IoT software for data visualization and work with digital twin plants

Digital twins of steel production plants with dashboards for data analysis and monitoring.

Baggage delivery management system

DUBZ – is a system for delivering luggage from and to the airport. People do not have to worry about losing their bags and suitcases.

Big Data

Engine development platform has been designed as an application framework for the preparation and assembling of various distributed systems Level 1 and 2 Automation and simulation software.

The digital twin transformation of an oil rig

Drilling software – monitoring and management of operations, data collection, analysis and predictions, financial reporting.

Machine Park Application

The Machine Park application is envisioned to be an Add-On to ERP systems for managing the machine and equipment for a construction equipment manufacturer.

Contact us

Reach out to our experts for customized solutions that fit your business needs.